Frequently Asked Questions

General questions about Web-Consumer

Will I be refunded if Web-Consumer is not able to unsubscribe me? Yes. Our aim at Web-Consumer is to provide complete customer satisfaction and quality service, therefore our specialists are able to provide you with a refund should they be unsuccessful.

 

What are the different commitments? There is no commitment. We will be happy to help you in your managing tasks as long as your paying period lasts. When it ends and if you don’t renew it, our service will stop automatically.

 

I am charged every month: where are these withdrawals from? Are they a scam? Please feel free to call us or send an email detailing your case, our advisors will be able to help you from there. All enquiries are answered within 48 hours. No withdrawal taken by Web-Consumer is a scam. We operate under a policy of total transparency.

 

Can my withdrawals be refunded to me? Yes.
Our dedicated team of specialists are able to issue a refund following the cancellation of a subscription. If you encounter any problems or if you have a question or a claim, please do not hesitate to contact us. We will respond to your enquiry within 48 hours.

 

I do not remember my log-in details for the website, does it matter? No.
If you can’t manage to find the email address, password or any other details you created for your subscription, our experts can still find your client record. Please contact our experts by mail, phone or chat. They will answer your question within 48 hours.

 

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